Room Attendant

Job Description

Job overview: Shift time based on business schedule

The daily cleaning of all rooms on the assignment sheet, making sure that they are all completed by the end of the shift and cleaned conform the Policies and Procedures and conform the standards of performance of the Renaissance Wind Creek  Curaçao Resort. Assist in the execution of other daily housekeeping procedures when needed and restock the supplies so that you are ready for the next day.

Requirements

• Have good knowledge of all hotel facilities in order to answer all guest questions.
• Handle guest complaints and special requests with professionalism using the LEARN process.
• Maintain your working place neat, clean, safe and well organized at all times.
• Assist in linen inventory when requested.
• Handle all chemicals, all materials with care.
• Assist the supervisor with the cleaning of the offices and the public areas when needed.
• Complete the turn down service in rooms in coordination with the night supervisor.
• Return all keys and supplies that were used during the shift to their proper place.
• Be aware of all safety procedures of the hotel.
• Attend all required meetings (as requested by the management).
• Basic English