Green Dealer (Dealer School)

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Responsibilities:

• Efficiently deal the table games as described in established policies and procedures, maintaining compliance with all other casino regulations.
• Greet customer in friendly, professional and welcoming manner, assuring that guests have a favorable gaming experience.
• Maintains a clean and neat playing, calling the game (hand) at all times.
• Handles customer’s transaction for buy-ins and payoffs.
• Verifies fills and credits to game.
• Safeguard company assets and securing the integrity of the game.
• Deals table games while ensuring the faithful compliance of policies, principles and procedures of the casino.
• Apply skill in the dealing individuals, combination of one or all games, such as craps, black jack, roulette, Caribbean stud poker, three-card poker or others.
• Deliver to the best of your ability and job limitations, a level of superior customer service.
• Educates players on the proper rules and procedures of the table games.
• Helping train new dealer and assisting new dealers during the training period.
• Monitor customers’ play and table action to insure security of game and casino assets.
• Notifies Casino Supervisor of any irregularities noted in customer play and of other transactions during shift.
• Informs supervisor of all suspicious or unusual activity.
• Public relations function: Recognize regular casino patrons, who look forward to being greeted by important figures in the casino
• Human relations function: Recognize and act on direct employee needs and all customers needs.

Requirements:

• MAVO-VSBO diploma or equivalent
• Excellent customers service abilities
• Able to work in a good gaming entertainment environment
• Flexible working hours (including nights, weekends and holidays)
• Good problem solving abilities and willingness to learn new technologies
• Team player
• A responsible and motivated person
• Ability to work under pressure and handle stress
• Outgoing personality and a creative person
• A good physical condition
• Good communications skills (English, Dutch, Papiamentu and Spanish)