Job Description
Job Overview: Shift, based on business schedule
Prepare all ordered beverages up to the perfect level of guest satisfaction. Assure a smooth operation and good service in the Beverage outlets through a good presentation of your product and yourself. Assure that all the work performed is conforming the policies & procedures and conform the standards of performance of the Renaissance Wind Creek Curaçao Resort. Ensures correct cash / cashiering procedures.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Requirements:
- Guest service experience required
- A good physical condition and able to lift heavy objects
- Good communication skills (English speaking and writing should be fluent, a second language is required and can be Dutch, Spanish or Papiamento)
Responsibilities: (please ensure you meet the listed requirements prior to applying)
- Assure that the service provided is up to the guest satisfaction at all times.
- Socialize and entertain guests and maintain a nice, warm and friendly atmosphere.
- Have good knowledge of all hotel facilities in order to answer all guest questions.
- Assist all other Bartenders and Bar backs at all times.
- Responsible for maintaining all Beverage outlets, neat, clean, safe and well organized at all times.
- Be aware of all safety procedures of the hotel.
- Be creative in implementing new daily cocktails and beverages.
- Maintain good working relations and communication between the divisions of distribution and production within the Food & Beverage Department.
- Have perfect knowledge of all Beverage standards.
- Support all other bartenders, bar backs and wait staff at all times.
- Assist in taking inventory of all Beverage supplies.
- Execute all beverages as instructed and/or ordered by the guest up to the guest satisfaction.
- Be innovative and creative with new ideas to increase sales and service.
- Perform any other duties as required.
- Provide responsible alcoholic beverage service.
- All other reasonable request made by management.
- Be a cashier for outlet.
- Ensure proper cash / cashier procedures
- Cash drop ahead of shift.
- Maintain working places *and related areas* neat, clean, safe and well organized at all times.
- Be in the know of current trends in beverages, spirits and cocktails.
- Upon management request, assist in updating menus by submitting new cocktail creations.
- Assist in keeping proper track of inventory by checking incoming orders, transfers and spoilages
- Socialize and entertain guests while maintaining a nice, warm and friendly atmosphere.